Add Video Communication for Smart Customer Support

eyeson integrates seamlessly into your CRM for fully interactive customer support letting you add live media and live data easily. Integrate eyeson live video for great service and troubleshooting - everywhere for everyone.

SIMPLE API integration

 Adaptable to any use-case with a predefined web frontend 

CUSTOMIZED VIDEO LAYOUTS

Merge live media, data and participants into a single video & audio stream

100% MANAGEd CLOUD

All video services are cloud based with full scaling support world-wide
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100% BROWSER based

Browser-based client integration on any device - desktop and mobile

Web-based API Integration

Troubleshoot & guide your customers with live video

Improve service and conversational experience with integrated video communication for excellent customer support. Visualise problems, share screens and communicate face-to-face for a flawless and efficient service.

Optimize your resources with a seamless integration

 
eyeson fits your service processes with a seamless integration that allows you to have all the data and communication in one place. eyeson converges multiple audiovisual and data sources into a single video stream processed in the cloud to unburden your system.
  • Connect with customers at any time and from anywhere
  • Screencast or show documents
  • Record and archive sessions
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SST_support_layout

Video Layout For Customer Support

 
The eyeson API enables merging any live media, data and participants in real-time into a single video and audio allowing you to configure your own layout with:
  • Live Media: Live Mobile Video, Tutorial Videos, Recorded Sessions
  • Live Data: Instructions, User Manuals, Technical Data Files
  • Live Participants: Support Agents, Clients
  • Example Use Case: Troubleshooting with Live Video

 

Visualize problems that are hard to express with words

 

Connect with customers at any time and from anywhere via video to quickly assess the situation and guide customers through troubleshooting. Screencast or show documents to help customers understand, give the best support and build resilient relationships.

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QR Support

The revolution in tech support - direct connection via QR code

 
eyeson shortens the connection route between customers and support technicians to improve service and conversational experience with integrated video communication. Customers just have to scan a QR code to access the virtual meeting room in their standard browser.

Scan a QR code to access live support

Troubleshooting with eyeson via QR code scanned on a mobile phone- no downloads or registration needed! Learn more on how to get started.

Start for free! Create your integration now.

START WITH your api key

Get free access for up to 1,000 minutes/month to test our API service

CREATE YOUR VIDEO SESSION

Use a single API command to start a video meeting session with all eyeson features

set YOUR OWN VIDEO layout

Merge live media, data and participants  into a single video & audio stream

Need to know more? Get in touch with eyeson.

Want to know more about our tailored pricing plans? Get in touch with our sales team to figure out which plan suits your business.