Add Video Communication for Smart Customer Support
eyeson integrates seamlessly into your CRM for fully interactive customer support letting you add live media and live data easily. Integrate eyeson live video for great service and troubleshooting - everywhere for everyone.
100% BROWSER based
Browser-based client integration on any device – desktop and mobile
Web-based API Integration
Troubleshoot & guide your customers with live video
Improve service and conversational experience with integrated video communication for excellent customer support. Visualise problems, share screens and communicate face-to-face for a flawless and efficient service.
Optimize your resources with a seamless integration
- Connect with customers at any time and from anywhere
- Screencast or show documents
- Record and archive sessions
Video layout for customer support
- Live Media: Live Mobile Video, Tutorial Videos, Recorded Sessions
- Live Data: Instructions, User Manuals, Technical Data Files
- Live Participants: Support Agents, Clients
- Example Use Case: Troubleshooting with Live Video
The revolution in tech support - direct connection via QR code
Visualize problems that are hard to express with words
Connect with customers at any time and from anywhere via video to quickly assess the situation and guide customers through troubleshooting. Screencast or show documents to help customers understand, give the best support and build resilient relationships.
Provide interactive real-time troubleshooting via co-browsing
With co-browsing, agents can see their customers' screens and vice versa in real time. This makes guiding them through complex processes, forms or setups much easier. Therefore, it improves customer interactions by minimizing the number of touchpoints and boosts the first contact resolution rate by combining co-browsing with live video chat.
Scan a QR code to access live support
Troubleshooting with eyeson via QR code scanned on a mobile phone- no downloads or registration needed! Learn more on how to get started.
Start for free! Create your integration now.
CREATE YOUR VIDEO SESSION
Use a single API command to start a video meeting session with all eyeson features
set YOUR OWN VIDEO layout
Merge live media, data and participants into a single video & audio stream